电话营销系统有什么功能呢
作者：admin 来源：本站 发布时间：2017-05-03 10:27:00
电话营销系统主要是针对电话销售、电话营销为主要渠道的企业量身定做的电话营销解决方案，那么，电话营销系统有什么功能呢？
Telephone marketing system is mainly aimed at telephone sales, telephone marketing as the main channels for enterprises tailored telephone marketing solutions, then, the telephone marketing system has what function?
电话营销系统主要功能：
Key functions of the telemarketing system:
1、 自动外呼功能
Automatic external call function
可新建外呼任务，批量导入电话号码，不用手动拨出，系统自动进行外呼，提高外呼效率。
The new external call task, the batch import phone number, do not need to set out manually, the system automatically exhalation, improve the exhalation efficiency.
2、 通话录音功能
Voice recording
系统自动将每一通话进行录音，话单保存30天、录音文件保存10天，可随时调取录音内容、可作为销售员能力的的考核或者避免纠纷带来的麻烦。
System automatically every call recording, save for 30 days, recording file save billed in ten days, may at any time obtaining recording content, can be used as a salesman ability appraisal or avoid the trouble dispute.
3、 CRM客户管理功能
CRM customer management function
系统自带CRM客户管理功能，可支持客户资料管理、客户跟踪记录、客户类别、销售机会、产品管理、订单管理、销售阶段管理、销售状态管理等。避免销售员流动带来的客户流失。
CRM customer management system function, can support customer data management, customer tracking, customer, category, sales opportunity, product management, order management, distribution of phase state of management, sales management, etc. Avoid customer turnover from sales of salespeople.
4、 IVR语音导航功能
IVR voice navigation
客户可根据自己本身的业务，设置好系统IVR语音设置，客户电话咨询进入呼叫中心系统，系统IVR语音导航自动进行业务导航，客户按不同按键咨询相关业务，提升公司形象和品牌知名度。
Customers according to their own business, set up system IVR voice Settings, customer calls advisory into the call center system, business navigation system IVR voice navigation automatically, customers according to different key consulting related business, promote company image and brand awareness.
5、统计分析功能
Statistical analysis function
系统提供各种业务报表、统计分析话务量、客户类型、订单统计等，清楚把握每个销售员的销售情况，方便对其工作量的完成量及评估。
The system to provide all kinds of business reports, statistical analysis of traffic, customer type, order statistics, such as clear grasp each salesman sales situation, convenient, and evaluation on its amount of work completed.
6、 来电弹屏客户资料
6, caller id
系统设置来电弹屏，来电显示客户资料，方便电话销售人员及时准确跟进客户，提高客户满意度和忠实度。
The system sets up the screen of the caller, the caller shows the customer data, convenient the telephone sales personnel to follow the customer in time, improves customer satisfaction and fidelity.
7、 客户回访功能（方便及时跟进客户，给客户提供良好服务）
Customer return function (convenient to follow up customers and provide good service to customers)
8、 黑名单设置（添加过黑名单以后， 再次呼叫的时候，就不会在呼叫到这个号码。）
The blacklist is set (once the blacklist has been added, it will not be called to the number when calling again.)
9、 意向按键设置（可在没有电脑坐席情况下，设置意向客户按键，方便及时跟进）
The intention button setting (can set up the user's key when no computer is in the seat, convenient to follow up in time)
除了以上所介绍的功能外，简呼电话营销系统里面还有很多其他功能上的应用，这里就不一一介绍了，如果您有关于电话营销系统上的疑问，欢迎咨询简呼。
In addition to the above described functions, Jane to call telephone marketing system still has a lot of other functional applications, here not introduce one by one, if you have questions about telephone marketing system, welcome the consultation call Jane.
Telephone marketing system is mainly aimed at telephone sales, telephone marketing as the main channels for enterprises tailored telephone marketing solutions, then, the telephone marketing system has what function?
电话营销系统主要功能：
Key functions of the telemarketing system:
1、 自动外呼功能
Automatic external call function
可新建外呼任务，批量导入电话号码，不用手动拨出，系统自动进行外呼，提高外呼效率。
The new external call task, the batch import phone number, do not need to set out manually, the system automatically exhalation, improve the exhalation efficiency.
2、 通话录音功能
Voice recording
系统自动将每一通话进行录音，话单保存30天、录音文件保存10天，可随时调取录音内容、可作为销售员能力的的考核或者避免纠纷带来的麻烦。
System automatically every call recording, save for 30 days, recording file save billed in ten days, may at any time obtaining recording content, can be used as a salesman ability appraisal or avoid the trouble dispute.
3、 CRM客户管理功能
CRM customer management function
系统自带CRM客户管理功能，可支持客户资料管理、客户跟踪记录、客户类别、销售机会、产品管理、订单管理、销售阶段管理、销售状态管理等。避免销售员流动带来的客户流失。
CRM customer management system function, can support customer data management, customer tracking, customer, category, sales opportunity, product management, order management, distribution of phase state of management, sales management, etc. Avoid customer turnover from sales of salespeople.
4、 IVR语音导航功能
IVR voice navigation
客户可根据自己本身的业务，设置好系统IVR语音设置，客户电话咨询进入呼叫中心系统，系统IVR语音导航自动进行业务导航，客户按不同按键咨询相关业务，提升公司形象和品牌知名度。
Customers according to their own business, set up system IVR voice Settings, customer calls advisory into the call center system, business navigation system IVR voice navigation automatically, customers according to different key consulting related business, promote company image and brand awareness.
5、统计分析功能
Statistical analysis function
系统提供各种业务报表、统计分析话务量、客户类型、订单统计等，清楚把握每个销售员的销售情况，方便对其工作量的完成量及评估。
The system to provide all kinds of business reports, statistical analysis of traffic, customer type, order statistics, such as clear grasp each salesman sales situation, convenient, and evaluation on its amount of work completed.
6、 来电弹屏客户资料
6, caller id
系统设置来电弹屏，来电显示客户资料，方便电话销售人员及时准确跟进客户，提高客户满意度和忠实度。
The system sets up the screen of the caller, the caller shows the customer data, convenient the telephone sales personnel to follow the customer in time, improves customer satisfaction and fidelity.
7、 客户回访功能（方便及时跟进客户，给客户提供良好服务）
Customer return function (convenient to follow up customers and provide good service to customers)
8、 黑名单设置（添加过黑名单以后， 再次呼叫的时候，就不会在呼叫到这个号码。）
The blacklist is set (once the blacklist has been added, it will not be called to the number when calling again.)
9、 意向按键设置（可在没有电脑坐席情况下，设置意向客户按键，方便及时跟进）
The intention button setting (can set up the user's key when no computer is in the seat, convenient to follow up in time)
除了以上所介绍的功能外，简呼电话营销系统里面还有很多其他功能上的应用，这里就不一一介绍了，如果您有关于电话营销系统上的疑问，欢迎咨询简呼。
In addition to the above described functions, Jane to call telephone marketing system still has a lot of other functional applications, here not introduce one by one, if you have questions about telephone marketing system, welcome the consultation call Jane.
