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呼叫中心系统建设要点

作者:admin 来源:本站 发布时间:2017-03-15 10:34:00
呼叫中心系统建设要点,首先系统建设要有一定的实用性,先进性,前瞻性。功能可以不多,但需要稳定。呼叫中心要为以后的发展留有余地,细节上包括电话交换机的型号是否支持扩展,机柜数量,位置,内部空间不要占满,网络交换机堆叠时不要太紧,当增加交换机时可以就近放下。呼叫中心电话配线架要备足,一个配线架只做一种接入,不要混淆。呼叫中心电话配线架和网络配线架之间要留有足够的空间,以备将来增加设备,它们的位置一定要事先安排好,因为一旦安装到机柜中,就不能轻易挪动。
Call center system construction key points, the first system construction should have certain practical, advanced, forward-looking. Functions can be small, but need to stability. Call center to leave room for future development, the details including telephone exchange models support extension, rack number, position, the internal space don't fill, not too tight when the network switch stack, when increasing switches can be put down to the nearest. Call center telephone distribution frame to have foot, a distribution frame to do only one type of access, don't confuse. Call center phone distribution frame and the network to leave enough space between the distribution frame, for future increase equipment, their position must be arranged in advance, because once installed into the cabinet, will not be able to move easily.
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The company with reliable quality, perfect service, reasonable price to win the trust of old and new customers. In the century full of challenges and opportunities, we will forge ahead, and don't give up the pursuit of excellence in quality and perfect service of the United States. I hope we will be pleasure for your service!

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