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客户管理系统有哪些设计依据

作者:admin 来源:本站 发布时间:2017-07-14 11:29:02
客户管理系统称客户管理的核心是企业与客户的关系。在传统经济时代,企业不做市场和客户需求分析,盲目单一且供不应求,物质极度贫乏,客户对商品无选择权,整个市场处于卖方市场。此时的客户管理仅是企业与客户表面上维护的一种适度、有限的关系,实际上就是一种简单、短期的买卖关系或者是一种交易关系,制约了企业和社会的发展。
The customer management system says the core of customer management is the relationship between the enterprise and the customer. In the traditional economic era, enterprises do not do market and customer demand analysis, blind, single and in short supply, the material is extremely poor, customers have no right to choose goods, the whole market is in the seller's market. Customer management at this time is only a moderate, Limited Business and customer relationship maintenance on the surface, is actually a simple and short term business relationship or a trading relationship, restricting the development of enterprises and society.


在网络经济时代,企业完全按照市场和客户的需求生产各种产品。产品品种规格繁多且更新换代快,客户选择商品具有很大的自主权,整个市场处于买方市场。此时的客户管理以企业获取利润最大化为目标,不仅要强调以市场为导向,以客户需求为中心的基本思想,而且还要努力提高服务质量和客户满意度,力求在企业和客户之间建立和保持一种长期、良好的合作关系,加速企业和社会的发展。
In the era of Internet economy, enterprises produce products in full accordance with the needs of the market and customers. Product variety specifications and replacement fast, customers choose goods have great autonomy, the whole market is in the buyer's market. The customer management with the enterprise profit maximization as the goal, not only to emphasize the basic idea of market-oriented, customer demand as the center, but also to improve the service quality and customer satisfaction, and strive to establish and maintain a long-term and good cooperation relationship between enterprises and customers, to accelerate the development of enterprises and society.
系统设计阶段应当根据用户的需求,明确地描述数据库和应用界面实现的功能,即决定哪些功能由服务器端实现,哪些功能由客户端实现。对于客户/服务器应用程序,许多功能既可以在服务器端实现又可以在客户端实现。
In the system design phase, the functions of the database and the application interface should be clearly described according to the user's requirements, which determine which functions are implemented by the server side and which functions are implemented by the client. For client / server applications, many functions can be implemented both on the server side and on the client side.
上面讲解的便是关于我公司产品的相关信息,希望您满意小编的讲解。我们用满腔的热情、无限的激情对待工作和客户,我们愿意用勤奋的努力和您一起共铸美好明天!
The above is about my company's products related information, I hope you are satisfied with the small series of explanations. We are filled with enthusiasm and passion towards work and customers, we are willing to use the hard work and you create a better tomorrow!

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