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客户管理系统有哪些作用?

作者:admin 来源:本站 发布时间:2017-08-09 16:55:50
济南客户管理系统在市场营销过程中,可有效帮助市场人员分析现有的目标客户群体,如主要客户群体集中在哪个行业、哪个职业、哪个年龄层次、哪个地域等等,从而帮助市场人员进行精确的市场投放。
Ji'nan customer management system in the marketing process, can help marketers effective analysis of the existing target customer groups, such as the main customer groups in which industry, which, which age level, occupation which regions and so on, to help the market to make accurate market personnel.
客户服务主要是用于快速及时的获得问题客户的信息及客户历史问题记录等,这样可以有针对性并且高效的为客户解决问题,提高客户满意度,提升企业形象。客户管理系统主要功能包括客户反馈、解决方案、满意度调查等功能。济南客户管理系统应用客户反馈中的自动升级功能,可让管理者第一时间得到超期未解决的客户请求,解决方案功能使全公司所有员工都可以立刻提交给客户最为满意的答案。

Customer service is mainly used to timely obtain customer information and customer history records, it can be targeted and efficient for customers to solve problems, improve customer satisfaction, enhance the corporate image. The main functions of customer management system include customer feedback, solutions, satisfaction surveys, and other functions. Ji'nan customer management system in the application of customer feedback automatic upgrade function, can make managers first time overdue outstanding customer request, the solution allows all employees across the company can be immediately submitted to the customer the most satisfactory answer,
销售是客户管理系统中的主要组成部分,主要包括潜在客户、客户、联系人、业务机会、订单、回款单、报表统计图等模块。业务员通过记录沟通内容、建立日程安排、查询预约提醒、快速浏览客户数据有效缩短了工作时间。
Sales are the main components of the customer management system, which mainly include potential customers, customers, contacts, business opportunities, orders, cash orders, statements, statistical charts and other modules. The clerk effectively shortens the working hours by recording the content of the communication, setting up the schedule, inquiring the appointment, reminding and browsing the customer data quickly.
客户的满意就是对我们的肯定,欢迎您前来选购我公司的产品,我们一直以为您提供产品为己任并一直坚持这样做。欢迎您的光临。
Customer satisfaction is our affirmation, you are welcome to come to buy our products, we have always thought you provide products as their own responsibility, and has always insisted on doing so. Welcome to our company.

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