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电话营销系统有什么功能

作者:admin 来源:本站 发布时间:2017-08-23 17:08:03
电话营销系统主要是针对电话销售、电话营销为主要渠道的企业量身定做的电话营销解决方案,那么济南电话营销系统有什么功能呢?
The telephone marketing system is mainly for telephone sales, telephone marketing as the main channel of enterprise tailored telephone marketing solutions, then what is the function of Ji'nan telephone marketing system?
电话营销系统主要功能:
Main functions of telemarketing system:

1、 自动外呼功能
1, automatic call function
可新建外呼任务,批量导入电话号码,不用手动拨出,系统自动进行外呼,提高外呼效率。
To create a new task information, batch import telephone number, without manual dial, automatic outbound system, improve the efficiency of call.
2、 通话录音功能
2, call recording function
济南电话营销系统自动将每一通话进行录音,话单保存30天、录音文件保存10天,可随时调取录音内容、可作为销售员能力的的考核或者避免纠纷带来的麻烦。
Ji'nan telephone marketing system will automatically call recording every single word, and kept for 30 days, 10 days of audio files, can be retrieved at any time, can be used as recording content sales ability appraisal or avoid the trouble dispute.
3、 CRM客户管理功能
3 、 CRM customer management function
系统自带CRM客户管理功能,可支持客户资料管理、客户跟踪记录、客户类别、销售机会、产品管理、订单管理、销售阶段管理、销售状态管理等。避免销售员流动带来的客户流失。
System comes with CRM customer management functions, can support customer information management, customer tracking records, customer categories, sales opportunities, product management, order management, sales phase management, sales status management. Avoid the loss of customer turnover.
4、 IVR语音导航功能
4, IVR voice navigation function
客户可根据自己本身的业务,设置好系统IVR语音设置,客户电话咨询进入呼叫中心系统,系统IVR语音导航自动进行业务导航,客户按不同按键咨询相关业务,提升公司形象和品牌知名度。
Customers can according to their own business, set up the system of IVR voice set, customer telephone enquiry into the call center system, IVR voice navigation automatic navigation business, according to different key customer related consulting business, enhance the company's image and brand awareness.
5、统计分析功能
5, statistical analysis function
系统提供各种业务报表、统计分析话务量、客户类型、订单统计等,清楚把握每个销售员的销售情况,方便对其工作量的完成量及评估。
The system provides a variety of business reports, statistical analysis, traffic, customer type, order statistics, etc., clearly grasp the sales of each salesperson, to facilitate the amount of completion and evaluation of its workload.
我们竭诚欢迎各界人士精诚合作,我们将以最完善快速的方式赢得你的信赖。
We sincerely welcome people from all walks of life to cooperate sincerely, and we will win your trust in the most perfect and quick way.

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