什么是电话营销管理系统

From the functional point of view, Ji'nan phone marketing system can be divided into two kinds:

(1)完全意义上的电话营销，100%的订单都是通过电话来完成的；

(1) telemarketing in full sense, and 100% of orders are done by telephone;

(2)济南电话营销系统只起到挖掘销售线索、处理订单、跟进客户、服务等的作用，他们有外部销售人员来配合，共同完成订单。

(2) Ji'nan telephone marketing system only plays the role of digging sales clues, processing orders, follow-up customers, services and so on, they have external sales personnel to cooperate to complete orders.

目前在企业中实施电话营销的形式主要有三种：

At present, there are three forms of telephone marketing in enterprises:

(1)企业自建自己的Call Center，通过自己的电话营销人员来完成销售，采用这种方式的企业一般规模都比较大，电话营销体系比较成熟，属于完整意义上的电话营销。

(1) the enterprise self built their own Call Center, through their own telephone marketing personnel to complete the sale, the general scale of this way enterprises are relatively large, the telephone marketing system is more mature, complete sense of belonging to the telephone marketing.

(2)企业有自己的电话营销人员，但没有Call Center，只有几条电话线，一般企业规模都较小。严格来讲，不算完整的电话营销，但这类企业一般销售的产品都比较复杂，往往需要高级销售人员的支持和配合才能完成销售，所以，这种电话营销人员更多是起到筛选客户的作用。

(2) enterprises have their own telemarketing personnel, but there is no Call Center, only a few telephone lines, the average size of enterprises is small. Strictly speaking, not a complete telephone marketing, but this kind of enterprise, sales of products are complex, to complete the sale, and can often require senior sales support so the telephone marketing staff more is to play the role of the customer selection.

(3)济南电话营销系统企业与一些Call Center运营商合作，将自己产品委托给Call Center进行销售，属于电话营销外包。这种形式对企业来讲好的地方就是省事，也减少了投资，在初期就将风险降到了最低。

(3) Ji'nan telephone marketing system enterprises cooperate with some Call Center operators, and entrust their products to Call Center for sale, which belongs to telemarketing outsourcing. This kind of form is a good place for enterprises, but also reduces investment and reduces risk to the minimum in the early stage.

创造优良的产品,是我们的一惯追求,长期以来公司以高质量的产品和优良的服务赢得了国内外客户的信任。

To create excellent products is our pursuit, for a long time, the company has won the trust of domestic and foreign customers with high quality products and excellent service.