呼叫中心系统在传统交换机下如何应用
作者：admin 来源：本站 发布时间：2017-12-01 16:31:05
随着通信技术的不断发展，企业通信系统更新升级也是势在必行，这其中非常重要的一环就是新旧设备间衔接过渡，如传统交换机如何与现代通信系统对接。
With the continuous development of communication technology, the upgrading and upgrading of enterprise communication system is also imperative. A very important link is the transition between new and old devices, such as how traditional switches are connected to modern communication systems.
虽然传统济南呼叫中心系统交换机有一堆缺点，比如功能少、成本高和灵活性差等，但这都挡不住就是有人要用，理由是它稳定。客户在保留传统交换机的前提下，只需增加三台设备，即O口网关、S口网关以及cc服务器，就能实现与呼叫中心系统对接，完成企业通信系统升级。
Although the traditional Ji'nan call center system switch has a lot of shortcomings, such as low function, high cost and poor flexibility, it can't be stopped because someone wants to use it, because the reason is that it is stable. Under the premise of retaining traditional switches, customers only need to add three devices, that is, O gateway, S gateway and CC server, so that we can connect with call center system and complete the upgrading of enterprise communication system.
在这个应用方案中，济南呼叫中心系统和传统交换机的分机都可以实现呼入呼出、以及所有分机互拨，而呼叫中心分机呼入呼出时都能实现呼叫中心系统功能，如来电弹屏、客户资料管理、质检等。
In this application, the Ji'nan call center system and the extension of traditional switches can be realized, and all incoming and outgoing extension can achieve mutual dial, and call center system function extension incoming and outgoing call center, such as electric screen, customer information management, quality inspection etc..
通过与传统交换机对接，济南呼叫中心系统可以弥补企业传统通信系统的短板，实现通话记录、CRM 客户关系管理、电话录音、语音信箱、通话报表等一系列高级呼叫中心功能。另一方面，对接后的呼叫中心系统在稳定性、可扩充性以及系统造价方面，都有极大的优势，企业能以更低的成本实现更智慧的通信系统。
By docking with traditional switches, Ji'nan call center system can make up for the short board of traditional communication system, and achieve a series of advanced call center functions, such as call recording, CRM customer relationship management, telephone recording, voice mail, call report and so on. On the other hand, the post call center system has great advantages in terms of stability, scalability and system cost. Enterprises can achieve more intelligent communication system at a lower cost.
以上就是小编为您讲解的有关知识，我们拥有严谨的工作态度，熟练的工作技能，将确保任务准确、高效的完成。
The above is the knowledge that Xiao Bian tells you. We have strict working attitude and skilled working skills. We will ensure that tasks are done accurately and efficiently.
With the continuous development of communication technology, the upgrading and upgrading of enterprise communication system is also imperative. A very important link is the transition between new and old devices, such as how traditional switches are connected to modern communication systems.
虽然传统济南呼叫中心系统交换机有一堆缺点，比如功能少、成本高和灵活性差等，但这都挡不住就是有人要用，理由是它稳定。客户在保留传统交换机的前提下，只需增加三台设备，即O口网关、S口网关以及cc服务器，就能实现与呼叫中心系统对接，完成企业通信系统升级。
Although the traditional Ji'nan call center system switch has a lot of shortcomings, such as low function, high cost and poor flexibility, it can't be stopped because someone wants to use it, because the reason is that it is stable. Under the premise of retaining traditional switches, customers only need to add three devices, that is, O gateway, S gateway and CC server, so that we can connect with call center system and complete the upgrading of enterprise communication system.
在这个应用方案中，济南呼叫中心系统和传统交换机的分机都可以实现呼入呼出、以及所有分机互拨，而呼叫中心分机呼入呼出时都能实现呼叫中心系统功能，如来电弹屏、客户资料管理、质检等。
In this application, the Ji'nan call center system and the extension of traditional switches can be realized, and all incoming and outgoing extension can achieve mutual dial, and call center system function extension incoming and outgoing call center, such as electric screen, customer information management, quality inspection etc..
通过与传统交换机对接，济南呼叫中心系统可以弥补企业传统通信系统的短板，实现通话记录、CRM 客户关系管理、电话录音、语音信箱、通话报表等一系列高级呼叫中心功能。另一方面，对接后的呼叫中心系统在稳定性、可扩充性以及系统造价方面，都有极大的优势，企业能以更低的成本实现更智慧的通信系统。
By docking with traditional switches, Ji'nan call center system can make up for the short board of traditional communication system, and achieve a series of advanced call center functions, such as call recording, CRM customer relationship management, telephone recording, voice mail, call report and so on. On the other hand, the post call center system has great advantages in terms of stability, scalability and system cost. Enterprises can achieve more intelligent communication system at a lower cost.
以上就是小编为您讲解的有关知识，我们拥有严谨的工作态度，熟练的工作技能，将确保任务准确、高效的完成。
The above is the knowledge that Xiao Bian tells you. We have strict working attitude and skilled working skills. We will ensure that tasks are done accurately and efficiently.
