服务行业的电话交换机需要具备什么特点

The telephone exchange is more commonly used in the service industry, many hotels, hotels and other internal communications cannot do without a telephone exchange, for the service industry to choose a practical telephone exchange is very important, what is the characteristics of telephone exchange should be in the service industry?

1、电话交换机系统要和酒店管理软件有接口：稍具规模的酒店或宾馆一般都会安装酒店管理软件，而酒管软件里边的话费结算模块，就需要程控交换机计费系统提供接口以获取客房话费信息，从而在酒管软件中统一结算费用。

1, telephone exchange system and hotel management software interface: a bit of the size of the hotel and usually install hotel management software, software module and payment settlement tube inside, provides the interface to obtain information on the billing system needs room telephone program-controlled switches, and unified software in pipe clearing fee wine.

2、电话交换机要具有计费功能：客房电话作为酒店或宾馆服务的一部分，是一种收费服务，一般来讲根据酒店等级的不同，允许酒店在客人使用电话的时候加收10%--15%的服务费用，这就要求宾馆程控交换机系统必须要能对每个呼出的电话进行精确的计费，计费可以查询，可以打印。

2, telephone switchboard to has a charging function: the telephone as part of the hotel or hotel service, is a kind of service charges, according to the hotel general level, additional 10%--15% when using the phone in the hotel allows guests service fees, which requires the hotel PBX system must be able to call for each breath accurate billing, billing inquiries, you can print.

3、完善的后备电源系统：宾馆属于服务性行业，所以宾馆电话在任何时候都不应该受停电等因素的影响而停用。

3, a perfect backup power supply system: the hotel belongs to the service industry, so the hotel phone should not be stopped by the influence of power stop and other factors at any time.

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