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企业级的电话录音管理系统能够带来哪些特点?

作者:admin 来源:本站 发布时间:2018-08-17 15:43:04
1).基本功能:提供基本的录音、监听、查询、回放、自动留言(可选)功能
1) basic functions: provide basic recording, monitoring, query, playback, automatic message (optional) function.
2).可靠性、稳定性: 能适应大量的并发多路(100路以上)同时录音,长时间(7×24小时〕不间断运行的需要而不停机。
2) Reliability and stability: can adapt to a large number of concurrent multi-channel (more than 100 channels) at the same time recording, long-term (7 *24 hours) uninterrupted operation needs and stop.
3).可维护性、可操作性: 系统易于操作管理,无需安装维护升级大量的客户端软件,网络查询使用,设计界面人性化,软件体系架构符合技术发展趋势。
3) Maintainability and operability: the system is easy to operate and manage, no need to install and upgrade a large number of client software, network query, user-friendly interface design, software architecture in line with the development trend of technology.
4).可扩展性: 改变系统体系架构或进行硬件升级时,不会对目前运行的系统产生大的冲击,软件功能更能方便扩充。
4) Scalability: When changing the system architecture or upgrading the hardware, it will not have a major impact on the current running system, and the software functions will be more convenient to expand.
5).性能和容量: 当有大量的并发操作如录音、查询、回放时,系统运行性能不会降低。
5) Performance and capacity: When there are a large number of concurrent operations such as recording, query, playback, the system performance will not decrease.
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6).可重用性: 系统可以与客户的其它业务系统互联互通,功能可以被重用,不仅仅为录音本身而用,录音的数据可以被继续利用能真正成为企业的资产。
6) Reusability: The system can be interconnected with other business systems of customers, and functions can be reused, not only for recording itself, but also for recording data that can continue to be used to truly become an asset of the enterprise.
7).录音播放: 这是一个很重要的技术点,小灵呼的录音播放是完全基于网络应用的以流媒体方式实现,即使是体积很大的录音文件也只需等待2~3秒便可播放。而市场上相当多的录音软件在播放录音时,是以文件查找后播放的方式,等待时间长,管理不方便。
7) Recording and playback: This is a very important technical point, PHS recording and playback is entirely based on network applications in the form of streaming media, even if the volume of the recording file is only waiting for 2-3 seconds to play. However, quite a lot of recording software on the market plays the recording in the way of playing after file search, which has long waiting time and inconvenient management.
8).安全性:包含一定安全强度的用户登录认证,密码/密钥不应该是明文,应该使用加密强度较高的算法如3DES或SHA或MD5这类强度的加密算法。用户权限认证-功能权限认证:不同的操作员有不同角色,而不同的角色有对系统各菜单有不同的使用权限。用户权限认证-数据权限认证:不同的操作员根据其组织层次关系的不同(组长、组员、部门经理等〕所访问的数据是不一样的。
8) Security: Users with a certain degree of security should be logged in to authenticate. The password/key should not be plaintext, but should be encrypted using stronger algorithms such as 3DES or SHA or MD5. User Authentication - Functional Authentication: Different operators have different roles, and different roles have different permissions on the menus of the system. User Rights Authentication - Data Rights Authentication: Different operators access different data according to their organizational hierarchy (group leader, group member, Department manager, etc.).
以上的精彩内容来自: 济南电话营销系统更多的详细的精彩内容请点击我们的官方网站 :http://www.tele-super.com
The above highlights come from: Jinan Telephone Marketing System for more detailed highlights please click our official website: http://www.tele-super.com

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